Frequently Asked Questions for Mocha Remote Desktop ?
General
- When is v 2.0 released
- Difference between Lite and Paid version
- Any support for Windows 200x servers or Vista
- Is the product related to r-desktop for UNIX
Installation
- How to configure Windows XP
- How to find the IP address on a Windows PC
- How to remove Mocha Remote Client from the iPhone
- How to use a dynamic IP address
- How to connect to your XP PC from the Internet
- What is my router IP Address
Troubleshooting
- Cannot make a connection to the XP PC
- Host has closed the session
- Keys as / @ : ; does not work
- RDP reports iPhone is low on memory
Functionality
- Cannot find ctrl + alt + del
- How to get a faster display
- How to delete a XP Server from the host list in
Mocha Remote Client
The product has been released, and can be downloaded from App Store.
Changes between 1.0 and 2.0
- slimmer rdp protocol uses less resources
- fixed a set of protocol bugs
- new icons
- new mouse functions
- console mode
- view only mode
- enter, esc and tab allowed in a text macro
Compared to the Lite version the full version has:
- Another cool key board
- More mouse functions: right button,drag and over (hover)
- Mouse wheel
- Text macro support
- Can handle 20 different Host configurations
Windows 2000/2003 are supported in v 2.0. Windows 2008 and Vista are not
supported.
No, rdp is not build on r-deskop. Our product is "home made" open source ,
and can be downloaded from here.
Remote Client Lite has no support for special keys. In the paid version, use second keyboard icon from the left , key ">>" and a new keyboard with ctrl+alt+del
is displayed.
If your XP PC does not have a fixed IP address or name, a solution could be a
dynamic DNS name from a service as NO-IP
The basic version of the service is free.
To allow a connection with the iPhone on the EDGE network or another wifi network, maybe at your local Cafe, you must configure the router/firewall protecting your Home network to allow traffic
on port 3389. This could be a security risk! Read the router manual for
advice.
An example:
I have a router at my house, which connect to the Internet. It has IP address
88.1.2.44 on the Internet. The router has a fixed IP address on the Internet, if your
internet provider (ISP) gives a dynamic address,
a solution could be to use a service as NO-IP
My XP PC has a fixed IP address on the local network (wifi) at
192.168.2.2
In the router firewall configuration I have configured, if it receives data on port
3389, forward it to 192.168.2.2.
When on the EDGE network with the iPhone, I will in mocha Remote Desktop as Windows PC IP write
- 88.1.2.44 , and as port 3389 (Not the IP address for the Mac!)
With
canyouseeme.org it is possible to check if the router has been configured to allow
port 3389 access. At field
What port type 3389, and click [Check]. In the center of the page the result is shown (below some google ads)
If you open the router for port 3389 access, make sure to use a proper user/password in the XP PC
Server, or your system will be at high risk.
In the iPhone home screen, hold down the RDP icon, until all icons start shaking. Now tap the
program to delete, and you will be asked to confirm the removing
As a start make sure you have configured the XP PC, to allow remote access
Either
- Wrong IP address for the XP PC.
- A firewall stopping access on port 3389.
- The iPhone/iPod is not on the same network as the XP PC. If using wifi, check wifi is enabled on the iPhone and not only the EDGE network. Also
it is the same wifi network as your PC , and not your neighbors network.
- If the iPhone is not using wifi, but only the EDGE network, the IP address for the XP Server given in Mocha Remote Desktop must be
your Home router IP address. The router must also be configured to forward port 3389 traffic to your PC.
To open port 3389 could be a security risk. Check the router manual for advice.
- In Windows Click on the start menu button and then on run
- Type "cmd" (without quotes) and hit enter
- A black DOS box is shown with a prompt
- Type ipconfig and hit enter
Mocha Remote Client send key codes as a US International Keyboard. The PC must be configured to use a US Keyboard.
Try to reboot the iPhone. If this does not help, use a smaller screen
size.
Notice this message is only a warning. If a background program releases
the memory it has allocated, RDP can continue running without problems.
If it does not release, everyone will soon go low on memory, and
applications may crash.
Unconfirmed reports tell downloading with itunes, may give installation
problems, and the out of memory issue. Remove rdp from the iPhone, and
hereafter download direct with the App Store application on the iPhone.
If this message is shown, at the negotiation, it could be
- A firewall on the PC stopping port 3389 access
- Using a Windows Server, which does not allow 40 bit encryption. As default most Windows 200x servers are defined for only 128 bit encryption
- Configure to use a smaller screen.
- Use wifi and not the phone network
- Start Mocha Remote Desktop, and the yellow button is displayed
- Select Menu - Edit Connections
- Select the configuration to delete
- Tap the Windows PC IP address field, and the QWERTY keyboard is shown
- Use the Delete key to remove the IP address. It should now display "enter text"
- Tap the Name (optional) field, and the QWERTY keyboard is shown
- Use the Delete key to remove the name
- Press Done in the QWERTY keyboard.
- Press Host List
- The configuration has been removed from list
